Services
Services to support faculty technology use at UB
Use this index to link to instructional and technical support services for UB faculty. Links are updated each semester to include new services provided by UB and GSE.
Instructional Support & Tools
GSE Faculty Technology Lab – Baldy 521
If you have a quick question (how to upload a document to UBlearns, how to change something in powerpoint, etc.) or need to use a scanner, color printer, mac or pc.
Teaching and Learning Center (TLC) – 212 Capen Hall
The TLC provides opportunities for faculty to enhance their excellence as teachers by disseminating knowledge—through workshops, speakers, programs, discussion groups, and consultations—about the teaching and learning process. The TLC also provides assistance and training to learn how to effectively use the latest instructional technologies to enhance student's educational experience.
eLearning
Working with the TLC, the GSE EdTech staff can assist faculty with transforming content to digital formats. Instructors can use the content independently or in conjunction with rich face-to-face interactions, discussion boards, or two-way live fully interactive videoconferencing. GSE is a leader in elearning at UB and recently developed a handbook with the School of Dental Medicine for other schools on campus trying to start elearning programs.
GSE Computer Classrooms
There are four computer classrooms operated by GSE (these are not public computing labs supported by the technology fee). These classrooms are reserved by faculty for individual classes or semester long courses. Lab spaces include: 200c (PC Lab), 14a (PC Lab), 14 (Mac Lab), and 214 (Networking Lab). Please complete the classroom request form to reserve a classroom.
GSE Software Library
The GSE Instructional Software Library has over 150 applications, covering all content areas and K-12 grade levels. Titles are available to faculty and students for preview, evaluation, and use in classes. Check out the online database and email us at gsesoftwarelibrary@yahoo.com to check out one of the many titles.
GSE Town Square
A virtual town square located under your "courses" section of UBlearns. This space can be used to transfer your files or receive up-to-date info from participating departments.
Course Management
Together MyUB (administrative tool) and UBlearns (content management tool) provide faculty with the ability to deliver content, access class lists, and interact with students, for example.
eReserve
The library staff will scan and place your course materials online in a password protected environment.
eJournals
The library has a growing number of online journals, magazines, and newspapers currently available for faculty, staff, and student use.
Instant Librarian
If you are spending a lot of time online at home or in the office you may want to try to contact a librarian through their new instant messenger service.
Instructional Technology Services (ITS) – 24 Capen Hall
Instructional Technology Services (ITS) provides a comprehensive variety of services supporting the use of information technology in the educational process. Services include: Classroom Services, Video Services, Audio Services, Scoring Services, Conferences and Events.
Technical Support
GSE Tech Support team
GSE supports the technical aspects of GSE projects and programs. Working with the GSE EdTech staff, they provide: network support (file sharing, network printing and back-up services); user support (providing hardware and software support for both PCs and Macs); inventory and purchasing (researching, processing, and tracking all technology related purchases); and equipment loan (digital cameras, camcorders, and laptops are available for faculty use on a temporary basis).
CIT for Faculty
This page provides links to all major University services such as email, UB file space management, remote internet access, software downloads, computer skill workshops (word suite, research software).
DEVO
A division of CIT, the distance education and videoconferencing operation (DEVO) provides connectivity through two-way fully interactive videoconferencing. The group also captures and streams video.



